Question 1

How do I book a taxi?

Accepted Answer

You can book online through our website, call us directly, or send us a message on WhatsApp. We recommend booking in advance, especially for airport transfers, to ensure availability.

Question 2

Are you available 24/7?

Accepted Answer

Yes, we are available 24 hours a day, 7 days a week. Whether you need an early morning airport transfer or a late-night ride, we're here for you.

Question 3

What type of vehicles do you have?

Accepted Answer

We have a fleet of luxury Mercedes vehicles including 4-seater and 6-seater taxis, as well as mini buses for larger groups. All vehicles are clean, air-conditioned, and well-maintained.

Question 4

Are your prices fixed?

Accepted Answer

Yes, all prices shown in the price table apply to the specific listed locations. For any other destinations, pricing is provided on request. Please contact us for a quote.

Question 5

Are there any hidden charges?

Accepted Answer

No, we believe in transparent pricing. The price you are quoted is the price you pay. There are no hidden extras or surprise fees.

Question 6

How do I pay?

Accepted Answer

Payments can be made in cash (Euros) directly to the driver or by credit/debit card, including Visa and other major cards.

Question 7

Do prices change at night or on weekends?

Accepted Answer

No, our prices remain the same 24/7, including weekends and public holidays. However, between 00:00 and 06:00, a 15–20% surcharge may apply.

Question 8

Do you monitor flight delays?

Accepted Answer

Yes, we monitor all incoming flights. If your flight is delayed, we will adjust our pickup time accordingly at no extra charge. We'll be there when you land.

Question 9

Where do I meet the driver at the airport?

Accepted Answer

For arrivals, our driver will meet you at the arrivals hall with a name sign. They will help you with your luggage and escort you to the vehicle.

Question 10

Do you provide child seats?

Accepted Answer

Yes, we can provide child seats upon request. Please let us know when booking if you need a child seat, and specify the age of your child.

Question 11

How far in advance should I book an airport transfer?

Accepted Answer

We recommend booking at least 24 hours in advance for airport transfers. During peak seasons, it's best to book even earlier to ensure availability.

Frequently Asked Questions

General

Pricing

Airport Transfers

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